Coding Operations Supervisor
Corewell Health
People & HR, Operations
Grand Rapids, MI, USA
Posted on Jun 21, 2025
Job Summary
Corewell Health is seeking a Coding Operations Supervisor. Reporting to the Manager of applicable Coding Service Line, this role supervises and coordinates all functions and processes related to applicable service line coding, abstracting, DRG or APC assignments and external/internal coding audits. The Coding Operations Supervisor manages day-to-day activities of the coding staff to meet DNFB departmental targets. This role provides leadership with revenue cycle projects and is a technical expert in the field of ICD-10-CM/PCS and CPT-4 coding, providing assistance to coders and other departments. The Coding Operations Supervisor maintains regular formal and informal contact with a variety of Medical Center personnel to facilitate exchange of patient, regulatory, and record-related information. This leader works with Coding Compliance to ensure monthly and quarterly education of all coding staff based on audit findings; develop action plans and performance improvement goals for staff. Participate, educate and facilitate onboarding programs for new coding members are key responsibilities.
This is a hybrid position. There may be instances in which the position is required to work onsite. Remote work for this position may be approved based on policy and business considerations. The following states are not eligible for remote work: CA, CT, MA, NJ, NY, and Washington D.C.
Essential Functions
Supervises the activities of employees who are engaged in coding, abstracting, Diagnostic Related Groups (DRG) and Ambulatory Payment Classification (APC) assignment for all patient records. Provides direction and support to employees to ensure effectiveness and efficiency, especially in the coding of difficult or unclear patient records. Consults with coding manager, physicians and other health care providers to determine accurate diagnoses and procedures performed, thereby ensuring the accuracy of work.
Implements work standards and procedures to ensure appropriate reimbursement to the hospital within limits prescribed under federal law, regulations, and other legal restrictions.
Assists with service line related denials and appeals.
Acts as a resource to Coders for operational issues. Measures coders performance to ensure that required quality / productivity levels are being met. Initiates corrective action as necessary.
Plans, organizes, and delegates work. Assists manager with performance appraisals. Recommends and initiates personnel actions such as recruiting, interviewing, hiring, firing, and corrective action.
Responsible for the timekeeping management including PTO approval and denial, and coders’ schedules, etc.
Assists with interviews, hires, orients, trains and evaluates the performance Coding. When necessary, disciplines and discharges subordinate personnel. Prepares documentation for new and/or replacement positions.
Qualifications
Required
Associate's Degree or equivalent Health Information Management or related field. Required
5 years of relevant experience Applicable service line coding experience Required
Registered Health Information Administrator (RHIA) - AHIMA American Health Information Management Association Upon Hire required Or
Registered Health Information Technician (RHIT) - AHIMA American Health Information Management Association Upon Hire required
Preferred:
Bachelor's Degree or equivalent Health Information Management or related field. Preferred
Experience in operational management, project management and process analysis Preferred
Supervisory or Management experience Preferred
Experience in OB/ GYN coding experience preferred
Revenue Cycle Representative, Certified (CRCR) - HFMA Healthcare Financial Management Association 180 Days preferred
How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Business Service Center West - 4420 44th St - Grand RapidsDepartment Name
Professional CodingEmployment Type
Full timeShift
Day (United States of America)Weekly Scheduled Hours
40Hours of Work
8 a.m. to 5 p.m.Days Worked
Monday to FridayWeekend Frequency
N/ACURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
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